This is Croudace Homes Group website privacy statement.
Please read it carefully as you should only submit information to us through this
site if you agree we may use it in accordance with this privacy statement.
We recognise the importance both of keeping that
information secure and of letting you know what we intend to do with that information.
We may amend our privacy statement to reflect
changes to our business, website or to data protection legislation. We therefore
ask you revisit this privacy statement on a regular basis to ensure you are familiar
with its terms.
This privacy statement only applies to our
website; if you follow a link out of our site or leave our site in some other way,
this privacy statement will no longer apply.
The privacy statement sets out (1) who we are
and describes (2) the information we collect (3) what we do with it (4) how you
can find out more.
Who we are
Croudace Homes Group Limited, Registered Office: Croudace House, Caterham, Surrey, CR3 6XQ, Registered Number 4373299 England, VAT No 210542027
If you have any queries about the information we hold on you, please contact our Data Protection Compliance Officer, who you may write to at the address above.
We require only the information
we need to provide a service to you, such as your name, postal address, telephone
number and email address. Where we would like more information to help us improve
our services, over and above the basic required information, it will be clear that
your response is voluntary and you are free not to provide us with more information
if you would prefer not to do so.
Cookies are small text files which are often stored on your computer hard drive or 'memory' by websites you visit. Cookies allow the website to remember who you are when browsing the various pages.
This website uses two types of cookie; 'non-persistent, necessary' cookies and
'persistent, performance cookies'.
The necessary cookies are stored in memory whilst you use particular functionality of this website. These cookies are restricted to the 'My Croudace' functionality of this website and simply hold a unique ID to prevent the requirement of re-entering your log in details. These cookies do not hold any personal information about yourself and will be automatically deleted once you leave our website and/or log out of the My Croudace functionality.
The performance cookies relate to 'Google Analytics' and are used to collect
information about how visitors use this website. We use the information to
compile reports which can help us to improve the site. These cookies collect
information in an anonymous form such as the number of visitors to the site and the
pages visited. More information regarding Google and privacy can be found here.
Most of todays browsers, by default, accept cookies but also allow them to be restricted or disabled by adjusting browser settings. Please note however that doing this will affect the use of the My Croudace functionality on this website.
For more information on cookies, please visit www.allaboutcookies.org.
What we do with your information
How we use it
We use your information to provide you with
that which you have requested. If you ask us to, we will also use your details to
send you information about other products and services that may be of interest to
You may ask us to remove you from our database at any time by writing to us at our registered office. We will also offer
you the option of correcting your details and of being removed from our database when we send you email alerts or other information.
How we keep it secure
Only authorised personnel and contractors have access to your information.
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful
processing and against its accidental loss, destruction or damage.
Finding out more
If you have any questions about our privacy
statement or the information we hold about you, please contact our Data Protection
You have a legal right to see a copy of the
information we hold about you on payment of a small fee.
Further information about data protection issues can be found at the Information Commissioner's website.