A Quality Product
Croudace Homes is proud to create homes of the highest quality for our customers. We take great care and attention to detail in the design of each property and also to the layout of our developments. Ranging from affordable start homes and apartments through to luxury 6 bedroom family homes, we can offer something for all stages of life.
Our responsible approach to sustainability is matched by our consideration of the environment, with developments having maximum green space and mature landscaping to create verdant outdoor space for the benefit of all.
Our dedicated Customer Care Teams pride themselves on dealing with any concerns as quickly as possible. Each and every customer is important to us, and once you’ve moved into your new home we will do everything we can to ensure it meets your expectations.
Croudace enjoy great customer loyalty with many returning to buy another Croudace home or recommend us to their friends and families. In the latest NHBC customer survey report, 92.5% agreed when asked, ‘Would you recommend your builder to a friend?’.
Our commitment to quality has been recognised by the many thousands of customers who have chosen to buy a home from us. Our emphasis on quality and customer service has resulted in both consumer and industry awards for design, build quality and service.
Our reputation is hard earned and makes us justifiably proud of our excellent ratings in national and local customer satisfaction surveys and the standard of our workmanship endorsed by annual NHBC Pride in the Job awards.
Our Commitment to You
We are dedicated to ensuring all of our customers have a positive and productive experience with Croudace Homes. Our sales teams at Head Office are on hand during the working week to deal with your general enquiries whilst our development based sales teams are available 7 days a week from 10am to 5pm at your chosen location.
Our Customer Charter sets out our commitment to you, our customer, to provide you with the level of service we would expect for ourselves at all times during the purchase of your new home. We also adhere to The Consumer Code for Home Builders, giving you further reassurance that you will be treated fairly and be fully informed throughout the whole process.